Troubleshooting
Fixes for the most common issues with the widget, search, and account access.
Widget not loading on my website
Diagnose why the embedded store locator is blank or not appearing.
Widget blocked by Content Security Policy
Allow the Maptera iframe in your Content Security Policy.
Address search returns no results
When the search box on the widget says "No stores found".
I forgot my password
Reset your password and regain access to your account.
Change the email address on your account
Move your account to a new primary email.