Cancel your subscription
How to cancel and what happens to your data.
Last updated April 27, 2026
You can cancel at any time. Cancellation is self-service — no email, no retention call.
- 1Go to Settings → BillingScroll to the bottom of the billing section.
- 2Click "Cancel subscription"A confirmation modal appears showing the date access ends.
- 3ConfirmYour subscription is set to end at the close of the current billing cycle. You keep access until that date.
What happens to your data
- Your stores and customizations are retained for 90 days after cancellation
- During those 90 days you can re-subscribe and pick up exactly where you left off
- After 90 days, your account data is permanently deleted
- The embedded widget stops loading on the date access ends
Before canceling, consider downgrading to a smaller plan instead. The free tier preserves your data indefinitely if you just want to pause.
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