Urgent Care & Clinic Locator Software

Why Urgent Care Networks Need a Smart Location Finder

The urgent care industry is booming, with patients increasingly choosing walk-in clinics over emergency rooms for non-life-threatening conditions. But with more options than ever, patients are comparison shopping—and they're doing it on their phones while feeling unwell.

Your clinic locator needs to do more than show a map pin. It needs to communicate value: low wait times, insurance compatibility, available services, and the convenience of walk-in care. When patients can see this information at a glance, they choose you over the competition.

Key Benefits for Urgent Care & Clinic Networks

• Real-Time Wait Time Display: Show current wait times to set patient expectations and reduce perceived waiting frustration.
• Insurance Transparency: Display accepted insurance plans upfront, eliminating the #1 concern for patients seeking care.
• Walk-In Availability: Clearly indicate which locations accept walk-ins and their current capacity.
• Service Visibility: Show available services like X-rays, lab work, occupational health, and pediatric care at each location.
• Online Check-In Integration: Link to your online check-in system directly from the locator, reducing in-person wait times.
• After-Hours Care Finder: Highlight extended hours and weekend availability for patients searching outside business hours.
• Mobile-First Experience: Most urgent care searches happen on mobile—deliver a fast, easy experience on any device.

Maptera: Built for Healthcare Location Needs

Maptera provides urgent care networks and clinic chains with a robust, customizable locator that addresses the unique challenges of healthcare facility finding. From displaying wait times to integrating with appointment systems, Maptera helps you convert online searches into patient visits.

Urgent Care & Clinic-Specific Features

• Wait Time Integration: Connect to your queue management system to display real-time or estimated wait times on the map.
• Insurance Filtering: Let patients filter clinics by the insurance plans they accept—critical for conversion.
• Service Categories: Display services offered at each location: urgent care, primary care, occupational health, pediatrics, mental health, and more.
• Online Check-In CTAs: Prominent buttons to check in online and hold a place in line, reducing walk-in friction.
• Extended Hours Indicator: Highlight clinics with evening, weekend, or holiday hours for after-hours searchers.
• Telehealth Options: Indicate which locations offer telehealth visits as an alternative to in-person care.
• Provider Profiles: Link to provider bios and credentials from each location for patients who want to know who they'll see.
• Multi-Brand Support: Manage multiple clinic brands under one account—perfect for healthcare systems with diverse service lines.

Setting Up Your Clinic Locator

Launching a Maptera-powered clinic locator is fast and straightforward:

Drive More Patient Visits with Maptera

In competitive healthcare markets, the clinic locator is often the first—and decisive—touchpoint with potential patients. When you make it easy for patients to find your locations, understand your services, and check in online, you'll see more visits and better patient satisfaction scores.

Frequently Asked Questions

Can Maptera display real-time wait times?

Yes! Maptera supports API integrations with queue management and patient flow systems. You can display real-time wait times, or update estimated times via our dashboard or API.

How do patients filter by insurance?

Add accepted insurance plans as attributes to each location. Patients can then filter the map to show only clinics that accept their specific insurance, dramatically improving conversion.

Can I integrate with our online check-in system?

Absolutely. Add custom call-to-action buttons to each location that link to your check-in portal. Patients can find a location and check in without leaving your website.

Does Maptera comply with HIPAA?

Maptera is a facility locator that displays publicly available location information. No patient health information (PHI) is collected, stored, or transmitted through our platform. For check-in integrations, patients are directed to your own HIPAA-compliant systems.

Can I display different clinic types on one map?

Yes! Use service categories and filters to display urgent care, primary care, specialty clinics, and more on a single map. Patients can filter by the type of care they need.